Terms and Conditions

Welcome to Mum's Products Uganda Limited. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site, placing an order, or purchasing our products, you agree to be bound by these terms. Last updated: June 14, 2025, 11:17 AM EAT.

1. Acceptance of Terms
By using our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any additional terms or policies referenced herein. If you do not agree, please refrain from using our services.

2. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use our services. By agreeing to these terms, you represent that you meet this requirement and have the legal capacity to enter into this agreement.

3. Product Information and Availability
We strive to provide accurate product descriptions and images. However, we reserve the right to modify or discontinue products at any time. Availability is subject to stock levels, and we are not liable for delays or unavailability due to unforeseen circumstances.

4. Pricing and Payment
All prices are listed in Ugandan Shillings (UGX) and are subject to change without notice. Payment is due at the time of order placement via accepted methods (e.g., mobile money, bank cards). We reserve the right to cancel orders if payment is not received or if fraudulent activity is suspected.

5. Shipping and Delivery
Orders are processed and shipped within [X] business days. Delivery times vary by location within Uganda. We are not responsible for delays caused by third-party carriers or incorrect address information provided by the customer. Shipping costs, if any, will be displayed at checkout.

6. Returns and Refunds
We accept returns within 14 days of delivery if the product is unused, in original packaging, and accompanied by a receipt. Refunds will be processed to the original payment method within 7-14 business days, minus any shipping fees. Products damaged due to misuse are not eligible for return.

7. Intellectual Property
All content on our website, including logos, text, images, and product designs, is the property of Mum's Products Uganda Limited and protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited without prior written consent.

8. User Conduct
You agree not to use our website for illegal activities, to upload harmful content, or to interfere with its functionality. Violations may result in account suspension or legal action.

9. Limitation of Liability
Mum's Products Uganda Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.

10. Governing Law
These Terms and Conditions are governed by the laws of Uganda. Any disputes will be resolved in the courts of Uganda.

11. Changes to Terms
We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated date and time. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Us
For questions or concerns about these terms, please contact us at [contact email/phone]. We are here to assist you.

Thank you for choosing Mum's Products Uganda Limited. We value your trust and are committed to providing exceptional service.

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